Couple fined £100 for slamming "rotten stinking" hotel in online review

Question 1

a) FALSE “ Tony and Jan Jenkinson posted the negative comment on Trip Advisor after their one night stay at the Broadway Hotel in Blackpool left much to be desired”

            b) TRUE “When contacted for comment the manager of the hotel was unavailable”

            c) FALSE “we believe this could be deemed an unfair trading practice.”

d) TRUE “People should have the right to vent their disappointment if a hotel stay did not meet their expectations and should not be prevented from having their say.”

Question 2

            a) - it was the hotel policy.

                - for writing a bad review about the hotel on a travel website.

            b) - other customers depend upon it.

                - hotel owners should focus on getting their service right.

                - people should have the right to express themselves.

Question 3

a)       stating / (to) state

b)       unimpressed

c)       (to) come up with

            d)   deemed / (to) deem

            e)   disappointment

Question 4

a)       The hotel  will charge  the group organiser a maximum £100 per review.

The hotel will charge a maximum £100 per review to the group organiser.

b)       This fine is thought to have breached trading practice regulations.

c)       He had worked for trading standards for many years and had never seen anything like that.